SUSTAINABILITY

Serving consumers with a purpose by Masan's talent team

At Masan, we believe our talents are our greatest competitive advantage that would set us apart in achieving long-term value creation.

As such, we continue to explore all options to ensure long-term sustainable value for both the individuals and the Company. Today, as one of the industry leaders in branded food and beverages, meat value chain, value-add chemical processing, and financial services, we are committed to continuously improving the material and spiritual lives of Vietnamese consumers. We believe in creating a win-win partnership that would unlock potentials, as well as making great contributions, to the individuals and society (both on a local and national scale).

Job creation and recruiting

We proactively look for talent which support our shared values in serving the needs of consumers, putting their passion and drive to work to enhance the lives of consumers every day. We offer individuals not just a job but a career, an opportunity to grow together with the business above and beyond their expectations for the greater good of the community.

We believe our wide range of opportunities and flexible approach would help us to attract diversified talents.

We are proud to be the home of a diverse workforce with many talents sharing the same ambition – serving our consumers.

Diversity and inclusion

Our diversity brings together unique perspectives, backgrounds, beliefs, professional and life experiences to unleash potential ideas, solutions, creativity, innovation and strategies, which are critical to our business.


To date, there are 30 Masan facilities (not including our consumer retail business) in 27 provinces in Vietnam, including Vinh Phuc, Thai Nguyen, Hai Phong, Quang Ninh, Hai Duong, Hung Yen, Ha Nam, Bac Giang, Ha Noi, Nghe An, Hue, Binh Dinh, Phu Yen, Binh Thuan, Ninh Thuan, Lam Dong, Kon Tum, Dong Nai, Binh Duong, Ho Chi Minh City, Long An, Tien Giang, Ben Tre, Vinh Long, Can Tho, Kien Giang, Hau Giang. In order to promote development at the local level, we prioritize recruiting local community members and train our staff to meet ever-changing business demands. Our consumer retail business, VinCommerce had 2,354 modern retail locations across the country as of 31 December 2020, and 14 farms that grow fresh produce for the “VinEco” brand. Together, these locations employ more than 21,000 people, also with priority given to employing people from the local communit.

Our Masan Young Entrepreneurs (“MYE”) Program offers exceptional range of opportunities and aims to develop the next generation of leaders in all disciplines. For our senior leadership, in 2020, we established Masan’s Spearhead program, which selects young talents across different business segments and functions for more targeted training and mentoring. 

34% of Masan’s senior leadership team is comprised of women. We support the development of high-performing female leaders to advance their careers and take on more senior roles. 

Talent development and retention

At Masan, our goals are to maximize individual potential, to invest in our employees’ careers by providing ongoing opportunities for continuous training and development, to ensure their performance is focused on longterm sustainability and closely aligned with the Company’s culture and values, and help them contribute positively to society.

We conduct collaborative and transparent annual employee performance reviews at all levels to guide our Company’s decisions relating to compensation and rewards. We reward our employees fairly and proportionally with their performance and contribution to our businesses.

Our key employees are also shareholders, which promote an entrepreneurial culture to maximize shareholder value.

Employees’ welfare and training

Masan Group and our subsidiaries had a total of 37,285 employees as of 31 December 2020, of which 55% were women.



To develop and retain our talents and maximize their potential, Masan provides our people ongoing opportunities for continuous training and development. We want our people to grow and outperform in a sustainable manner that closely aligns with the Company’s culture and values.

We promote shared accountability between employees and their line managers to ensure that opportunities for training and development are identified and pursued, where the expected outcome maximizes the potential of the individual. Learning opportunities are always available to all employees and are designed to address specific learning and development needs. Our learning results, including the number of courses and hours of training completed, are properly tracked for ongoing employee training and development.

Employees who directly participate in the production and trade of foodstuffs also participate in training courses on hygiene and safety and obtain a certificate from the Vietnam Food Administration.

At Masan High-Tech Materials, human resource training and development is among the top priorities and delivered in two main forms: internal and external training. In addition, efforts are also made to develop and maintain an occupational health and safety management system (OHSAS) with numerous training courses to ensure a safe working environment for employees amidst COVID-19.